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Returns & exchanges

How do I return an item?

If for any reason you are not thrilled with your ConceiveEasy TTC Kit, simply call to cancel during your 30-day trial period and return your bottles, even if empty, and you’ll never be billed (less s&h). Contact Customer Care at 1-800-6-TTCKIT (Mon-Fri, 9am to 5pm EST) to receive your RMA# (Return Merchandise Authorization#). Simply include it on the front of your return package. And of course, your free gifts are yours to keep no matter what, just for trying ConceiveEasy.

What is your Return Policy?

We give you the opportunity to try ConceiveEasy risk-free for 30 days. If for any reason, you’re not thrilled, simply return the bottles – even if empty – and never be billed (less s&h). Plus, any free gifts are yours to keep no matter what!

We are also here to help if you have any questions, Contact Us.

How should I pack my return?

The box that the items were originally shipped in can be reused or a bubble mailer envelope can be used. The address that you mail the package back to is on the back of your invoice. Just fill out the back of the invoice and include it in the package being returned.

Which shipping method should I use?

You may use any shipping method of your choice. We do recommend that you purchase a delivery confirmation so you have a receipt as protection for yourself in the event of a package being lost in transit.

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